Vienna Boutique Hotel

Policies are clear and structured, matching the hotel’s straightforward approach. 

Pentahotel Vienna maintains simple policies that align with its relaxed yet organized setup, ensuring that guests experience a smooth stay from arrival to departure. These policies complement the hotel’s room layouts and amenities, keeping processes predictable and easy to follow.

• Check-In and Check-Out

Check-in generally begins in the afternoon, while check-out is scheduled for the morning.

• Identification Requirements

Guests must present valid identification upon arrival.

• Payment & Deposits

Payment terms depend on the booking type, with some rates requiring advance payment.

• Smoking Policy

Smoking is not permitted inside rooms or indoor areas.

• Pets Policy

Pets may be allowed under certain conditions depending on the reservation.

• Cancellation Policy

Cancellation policies vary by rate, with flexible and non-refundable options available.